COVID-19 Latest Updates

Published
21.08.2020

Valued Sizzix customer,

Firstly we hope that you and your families are safe and well.

The last few months have been challenging on many levels and our thoughts go out to all who have been impacted by Covid-19 in one way or another.

I want to thank all our loyal customers for your support during these uncertain times. Along with many brands across the globe, we at Sizzix have had to overcome many challenges and carve out a new normal to ensure that we retain a ‘business as usual approach’ and continue to serve our creative communities with a wealth of inspiration as well as our much loved products.

Connection and interaction with our consumers at this time has been a top priority and we have been humbled and astonished at the support we have received from our existing communities as well as our new audiences engaging with us from across the globe.

We have seen this support from our peers within the creative industry too. Our good friend Tim Holtz has been dedicating time each week to keep all our makers entertained through his inspirational live content. We have loved watching you each week Tim and sharing this journey together. It is challenging times like these that we cannot underestimate the collective power of standing side by side, working together and supporting one another.

We will strive to continue to keep you inspired with regular content across our online channels. Our Sizzix designers, Pete, Jess, Alexis, Debbie, Jen and Josh have all loved creating live tutorials and being able to keep connected with you all during this time. We also thank you for giving back and sharing all your wonderful creations across social media. We love to see what you create with our products so please continue to share your projects with us.

An even bigger thank you to our consumers who have supported us in our charity endeavours. We have been working with Action Against Hunger, the Trussell Trust and Feeding America, to support the fight against global malnutrition and hunger. In July we launched 2 charity die sets from which a donation from each item sold was split between our chosen charities. It has been overwhelming to witness the support our consumers have given to these charities, not only through purchases of the designs but through the sharing of projects and inspiration. We truly cannot thank you enough.

I would again like to take a moment to thank our colleagues for their incredible efforts during these unprecedented times. The dedication and commitment they have shown is truly inspiring and each and every member of the Sizzix family has had a positive impact on ensuring there is minimal disruption to our services throughout this time.

And to our customers old and new, thank you again for your continued support.
You have our commitment that we will work tirelessly to minimize disruption to our services and make continued improvements to our online channels. And of course, we will continue to serve you with a host of creative content and inspiration delivered through our online platforms.

Take care of yourselves and of each other,


Richard Birse
CEO & Global Board Member

Published
23.03.2020

Valued Sizzix customer,

We appreciate that these are uncertain and worrying times for our customers, our employees and our wider communities. The health and safety of both our staff and valued customers are our top priority and at the core of every decision we make.

We have been closely monitoring the Coronavirus (COVID-19) situation as it unfolds. As a business, we believe that it is crucial we support government guidelines in helping the reduction of the transmission.

We are diligently following guidance and best practice from the Government in order to protect both our employees and our customers. During this period, we will be supporting our employees to work remotely where possible, to promote safe social distancing and to protect the health and well-being of our global workforce. We will continue to develop on these preventative measures in order to protect both our staff and our customers.

Community is at the heart of everything we do, and you have our commitment that we will support you, our valued customers with a wealth of inspiration and creativity during these challenging times. We will have an abundance of ideas, tips, tricks and tutorials across our website and social channels and our global design team will be regularly checking in with you from the safety of their homes!

I would like to take a moment to thank our colleagues for their incredible efforts during these unprecedented times. The dedication and commitment they have shown is truly inspiring.

And to our customers, thank you for your continued support. It is challenging times like these that we cannot underestimate the collective power of standing side by side, working together and supporting one another.

You have our commitment that we will continue to work tirelessly to minimise disruption to our services at what is an uncertain time for all. We will continue to serve you with a host of creative content and inspiration delivered through our online channels. We hope that this source of inspiration can offer comfort during this difficult time and if nothing else will give you a break from the news.

Take care of yourselves and of each other,


Richard Birse
CEO & Global Board Member