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Privacy Policy

Please see below for details about our delivery options, shipping charges and returns procedures. If you require any additional information to the below, please do not hesitate to contact us.



We offer delivery to most countries within the European Union, Switzerland and Norway. Unfortunately, we are unable to deliver to Greece, Cyprus, Canary Islands, Malta, Turkey, Estonia or countries outside of Europe. If we do not deliver to your location, please contact us and we will be happy to recommend a local retailer or wholesaler to you. Please note, if you are from the Americas or Canada, please visit sizzix.com.

Please allow 3-5 business days for delivery of your order. It might take longer for the parcel to reach you if your delivery address is in a remote or hard to reach location.

During times of sales and busy seasonal periods, please allow 7 to 15 days working days for your order to be processed.

All orders are shipped with a courier and on dispatch you will receive notification of delivery by email and text message.

All items are subject to availability.

For customers based in Great Britain and Northern Ireland, standard shipping costs £4.00 when your order total is £34.99 or lower. This is inclusive of VAT. For orders over £35.00, standard shipping is free of charge. Customers opting for standard delivery should expect to receive their orders in 3-5 working days, with a potential delay in busy sale periods.



For European customers based in Belgium, Ireland, Luxembourg, Netherlands, France, Germany, Austria, Denmark, Finland, Italy, Portugal, Spain, Sweden, standard shipping costs €9.99 when your order total is €69.99 or lower. For orders over €70.00, standard shipping is free of charge. Customers opting for standard delivery should expect to receive their orders in 3-7 working days, with a potential delay in busy sale periods.



For European customers based in Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Switzerland, Norway, standard shipping costs €9.99, regardless of basket total.



Shipping Title Regions Order Value Delivery Cost Delivery Time
Free Delivery Great Britain & Northern Ireland Orders over £35 Free 3-5 Working Days
Standard UK Delivery Great Britain & Northern Ireland Orders under £34.99 £4.00 3-5 working days


Shipping Title Regions Order Value Delivery Cost Delivery Time
Free Delivery Belgium, Ireland, Luxembourg, Netherlands,
France, Germany, Austria, Denmark,
Finland, Italy, Portugal, Spain, Sweden
Orders over €70 FREE 3-7 working days
Standard Europe Delivery Belgium, Ireland, Luxembourg, Netherlands,
France, Germany, Austria, Denmark,
Finland, Italy, Portugal, Spain, Sweden
Orders under €70 € 9.99 3-7 working days
Standard Europe Delivery Bulgaria, Croatia, Czech Republic, Estonia,
Greece, Hungary, Latvia, Lithuania, Poland,
Romania, Slovakia, Slovenia, Switzerland, Norway
All orders € 9.99 3-7 working days

Free Delivery


Regions Great Britain & Northern Ireland
Order Value Orders over £35
Delivery Cost FREE
Delivery Time 3-5 working days

Standard UK Delivery


Regions Great Britain & Northern Ireland
Order Value Orders under £34.99
Delivery Cost £4.00
Delivery Time 3-5 working days



Free Delivery


Regions Belgium, Ireland, Luxembourg, Netherlands, France, Germany, Austria, Denmark, Finland, Italy, Portugal, Spain, Sweden
Order Value Orders over €70
Delivery Cost FREE
Delivery Time 3-7 working days



Standard Europe Delivery


Regions Belgium, Ireland, Luxembourg, Netherlands, France, Germany, Austria, Denmark, Finland, Italy, Portugal, Spain, Sweden
Order Value Orders under €70
Delivery Cost € 9.99
Delivery Time 3-7 working days



Standard Europe Delivery


Regions Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Switzerland, Norway
Order Value All Orders
Delivery Cost € 9.99
Delivery Time 3-7 working days


Ellison Europe will not pay any customs duty charges. Any additional charges will fall under the responsibility of the customer.

If you wish to return an item purchased from sizzix.co.uk, you must contact us and return the item/s within 14 days of receipt of your order. Please reference your Sizzix account name and order number.

We will then issue you with an authorised Sales Order Return Reference Number which you must include on the parcel when returning items to us. The costs of returning unwanted items must be covered by the customer. Unauthorised returns will not be accepted. Returns will be processed within 10 working days and if applicable will be refunded to your original method of payment.

Please Note: Customers must ensure the items being returned are sufficiently packaged and unless faulty are in unused condition. We will not be held responsible for any damage sustained during transit resulting from poor packaging. In this case the items will be returned to the customer and the return will not be processed.

If you believe your Sizzix product purchased from a retailer is faulty, please contact the retailer directly, providing your proof of purchase and as many details as possible. The warranty is held by the retailer.

Faulty goods purchased from sizzix.co.uk can be returned in accordance with the warranty and the above returns policy, to be tested. If a fault is found, the product will be repaired or replaced where possible at our discretion and your postage for the cost of return will be refunded.