Articles by tag "order"

8 Items

  1. Can I place a wholesale order online at Sizzix? No, please visit www.ellisontrade.com for UK/EU/ROW trade orders and www.ellisonretailers.com for US/Canada/LATAM trade orders.
  2. I have a question about my order. Who do I contact? Please contact Customer Services via our contact form here, including your Order Number and name.
  3. I need to change or cancel my order. What should I do? PPlease contact Sizzix Customer Service via our online form or telephone, providing us with your Order Number and name. While we cannot guarantee we will be able to cancel your order due to dispatch ... Read More
  4. What are the delivery charges? For customers based in Great Britain and Northern Ireland, standard shipping costs £4/€4.44 when your order total is £34.99 or lower. This is inclusive of VAT. For orders over £35.00, standard shipping is free of charge. ... Read More
  5. Who pays for customs duties? For any orders placed through Sizzix.co.uk, Ellison Europe (Sizzix) will pay for any customs duty charges.
  6. What is the Sizzix returns policy? If you wish to return an item purchased from sizzix.co.uk, you must contact us and return the item/s within 14 days of receipt of your order. Please reference your Sizzix account name and order number. We will then issue ... Read More
  7. What happens if I don’t pay for my order? Payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive a push notification from the Klarna app or email reminders to ... Read More
  8. Why am I unable to order from Sizzix? Sorry for the inconvenience, we are currently unable to accept orders for most European countries. Checkout is only currently available for shipping addresses in Austria, Germany, Guernsey, Ireland, Italy, Isle of Man, Jersey, Luxembourg, Netherlands, Norway, Switzerland and UK.

8 Items