Why is my order taking so long to get to me?

Due to the unprecedented set of circumstances because of Brexit and Covid-19 restrictions, our couriers are facing operational issues and delays shipping into Europe. Therefore we must hold temporarily our shipments into Europe and the Republic of Ireland.

If you wish to place an order please allow 10-15 days to receive your order when ordering from the EU.

Please be patient whilst we work with our couriers to overcome this as quickly as possible. Please rest assured we are working hard to process orders as fast as we can, so our customers can begin their creative journeys!

If you have any specific concerns, please contact our customer service team who would be happy to help.

Categories: Order FAQs